PCX Community IT Health Check · Bromsgrove
FREE Community IT Health Check
A little help from your local IT experts, completely free.
At PCX IT Support, we're proud to be part of the Bromsgrove community.
We know that computers can sometimes be confusing. Perhaps your laptop isn't as quick as it used to be, you're unsure whether your computer is secure, or you'd simply like to know whether everything is working as it should.
That's why we're introducing our FREE Community IT Health Check. On the first Friday of each month, we aim to set aside time to help local residents understand their computers a little better.
There are no catches, no sales pressure and absolutely no obligation to purchase anything. This is our way of giving something back to the community we call home.
Next Community IT Health Check
Friday 6 November 2026
Date
Friday 6 November 2026
Time
10:00am to 4:00pm
Location
Online, using a secure remote support connection
Cost
Completely FREE
Who can attend
Home computer users living in B60 or B61
Appointment
30 minutes, including a 20-minute health check
Booking
Essential — appointments must be booked in advance
Future sessions are planned for the first Friday of each month, subject to availability and confirmation by PCX.
What's included
What does the free health check include?
Our friendly IT team will remotely connect to your computer, with your permission, and carry out a basic review. Depending on your computer and the available time, this may include:
Computer specifications
Review your processor, memory (RAM), storage and Windows version.
General performance
Look for obvious reasons why your computer might be running slowly.
Storage health
Check available disk space and identify possible storage limitations.
Windows updates
Review whether Windows appears up to date.
Security overview
Check basic security settings, antivirus status and Windows security notifications.
Startup applications
Identify applications that might be slowing down startup.
Upgrade advice
Explain whether additional memory, faster storage or other improvements might be worthwhile.
General recommendations
Give you straightforward advice about keeping your computer healthy.
This is a basic visual and software-based assessment, not a full diagnostic inspection, repair service, security audit or guarantee that the computer is free of faults or malware.
After the check
What happens after the check?
At the end of the appointment, we'll explain our findings in plain English.
We'll let you know whether your computer appears to be in reasonable condition, whether anything needs attention, and whether any upgrades might improve its performance.
If we recommend any work, you are welcome to take your computer to any repair shop or IT provider of your choice. You can also ask PCX whether we can help, but there is absolutely no obligation.
Our advice is free. What you do with it is entirely up to you.
How it works
How does the appointment work?
Step 1
Book your appointment
Choose an available appointment on our online booking calendar. Complete the short booking form.
Step 2
Prepare your computer
Make sure your computer is switched on, connected to the internet and that you can sign in to Windows. You may need to install or open Microsoft Quick Assist, which allows us to connect securely with your permission.
Step 3
Your 20-minute health check
One of our PCX technicians will connect to your computer and talk you through the assessment. You remain in control of your computer throughout.
Step 4
Receive friendly advice
We'll explain what we've found and suggest any improvements worth considering. No pressure. No catches. Just helpful advice.
Remote support and security
Is it safe to let PCX connect to my computer?
We completely understand that allowing someone to connect to your computer remotely requires trust. PCX IT Support is an established local IT support company based in Bromsgrove, helping businesses and computer users with their technology. For these appointments, we intend to use Microsoft Quick Assist, a Microsoft remote assistance application.
- You must give permission before a technician can connect.
- You will be provided with connection instructions for your appointment.
- You can see what is happening on your computer.
- You can end the remote session whenever you wish.
- Our technicians will not deliberately access your personal files, photographs, emails or financial information as part of the health check.
- We will never ask you to provide online banking passwords.
- You should remain present throughout the appointment.
- PCX will not install permanent remote monitoring or unattended access software as part of this free service.
Don't just take our word for it
We encourage you to read our independent Google customer reviews before booking.
Book your appointment
Book your free health check
For home computer users in B60 and B61. Each appointment lasts 30 minutes.
Community IT Health Check: Terms & Conditions
Frequently asked questions
Your computer deserves a little TLC.
Whether your laptop is getting slower, you're wondering whether an upgrade would help, or you'd simply like some reassurance about its condition, we're here to help.
Free advice. Friendly local experts. No catches.
Book your free PCX Community IT Health Check today.
Proudly supporting our local Bromsgrove community.PCX IT Support · 20 St John Street · Bromsgrove · Worcestershire · B61 8QY